feature
Support
Need help with Chartnaut? Use in-product Support so questions land in the right place — billing, brokers, Terminal, or research.
What you can do
Open Support from the user menu or command palette
Describe the issue with the screen you’re on (Terminal, Accounts, Trades, Conductor)
Include account context when relevant (Demo vs MetaTrader, session name, playbook)
Check Help Docs at docs.chartnaut.com while you wait
Steps
Open the user menu (bottom of the sidebar) → Support, or search Support from ⌘K.
Say what you were trying to do and what happened instead.
Attach a screenshot if the UI state matters.
For plan or capacity questions, mention Settings → Subscription.
Important distinctions
Product Help (this docs site) explains how features work. Support is for account-specific or stuck states the docs can’t see.
Next
Product overview — orient first
Subscription and AI credits — plan and billing